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New Member
Posts: 3
Registered: ‎08-13-2021
Accepted Solution

Change Profile

[ Edited ]

On my Best Buy acct app, Change profile Name from Selen to Karen (my name). Also on the BestBuy account app my home address is correct, address

{removed per forum guidelines}

to Karen {removed per forum guidelines} not Selen {removed per forum guidelines}.
Selen {removed per forum guidelines} is my daughter she ordered something for me and set up with her name and my address.
What other info do you need, to make changes?
{removed per forum guidelines}

Posts: 106
Topics: 1
Kudos: 23
Solutions: 12
Registered: ‎10-19-2020

Re: Change Profile

Hey there, MissKK62!

 

Thank you for taking time to reach out about this and welcome to our online Forums! It looks like you need to change some information on your account. I'd love to help you out with that! Just for your privacy, we removed the specifics. So, if you could, please reach out to me directly through a Private Message and verify your full name, phone number and email address. 

 

You can find the Private Message button to the right of my name down below. I look forward to hearing back from you!

 

Best,

Caleb H|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎08-13-2021

Re: Change Profile

[ Edited ]

Karen {removed per forum guidelines}
{removed per forum guidelines}

{removed per forum guidelines}

Needing the profile name Selen removed new Profile Name is Karen.
Address to Karen {removed per forum guidelines}, not Selen.....

Posts: 106
Topics: 1
Kudos: 23
Solutions: 12
Registered: ‎10-19-2020

Re: Change Profile

Good morning, Karen!

 

Thank you for sending this over. To proceed with the account adjustments, I will need to have you reach out through a Private Message. We care deeply about your privacy and need to discuss it privately. As mentioned, please hit the Private Message button to the right of my name down below. Then, we can get started!

 

I look forward to hearing back!

 

Best,

Caleb H|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎08-13-2021

Re: Change Profile

[ Edited ]

Needing the profile name Selen removed
new Profile Name is Karen.
Address to Name:
Karen {removed per forum guidelines}
{removed per forum guidelines}
{removed per forum guidelines}

Posts: 106
Topics: 1
Kudos: 23
Solutions: 12
Registered: ‎10-19-2020

Re: Change Profile

Karen,

 

For your privacy, I did have to block out your information on the last post again. I'd be more than happy to help you out with this, but I do need you to connect with me through a Private Message. To do so, you can either click "Private Message" to the right of my name down below or you can click this link below. That'll bring you right to a Private Message with me.

 

https://forums.bestbuy.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/950257

 

Please let me know if you are having issues with this.

 

Thank you!

Caleb H|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!