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Registered: ‎08-23-2020

Change Name on Account

I just need help on changing my name on my account. My dad used my email address to create an account. I would like to use his account and just change the name to my name. How can I change the name to my name?
Posts: 8,702
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Registered: ‎10-10-2012

Re: Change Name on Account

Good morning, Geniestar28,


Welcome to the Best Buy forum!


It's never a bad idea for a member to make sure the details tied to their rewards account are up-to-date, as it can help prevent potential verification issues when attaching a purchase for points or picking up an order.  My wife had to update her own rewards account a couple years back after we got married when she legally changed her last name.  The option to change/update the name tied to a rewards account isn't one you will find online; however, that is something I can help with.


There are a handful of scenarios that allow for us to make changes/updates to the name tied to a rewards account, such as a simple misspelling or legal change.  In your case, it will ultimately depend on whose name was provided back when the rewards account was first created.  Please send me a private message with the details listed below, and I will see what I can do to further assist.  A private message can be sent by clicking on the blue button in my signature that just so happens to be labeled "Private Message."



Phone #
Mailing address

Email address


How do I update my My Best Buy™ information?


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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