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New Member
Posts: 2
Registered: ‎01-27-2018

Certificate issue timeline?

We purchased a washer and dryer right around Thanksgiving and there was to be a $50 reward per appliance. Delivery took place on 1/10 and we haven’t seen the certifcate(s) show up yet. Is there an ETA on these? Normally it would not be an issue but our TV is sitting on the floor until we get the reward to buy a TV mount lol.
Best Buy Employee
Posts: 131
Registered: ‎12-26-2018

Re: Certificate issue timeline?

Hello @foxtrot,


Your post caught my attention because you mentioned the tv stand which am also shopping for. Check out the Sanus or Rocketfish full motion. Now, on your inquiry, those rewards should post about 3 weeks after completion of service unless stated otherwise on the promotion paperwork .

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Posts: 11,360
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Registered: ‎01-03-2013

Re: Certificate issue timeline?

Hi there foxtrot, 

Welcome back to the forum, and thank you for choosing to shop with us for some appliances this past holiday season! I'm sure you were relieved and excited to have them delivered earlier this month, and have been eager to receive your rewards! 

With that said, I'm unaware of a $50 My Best Buy reward certificate offer per appliance. I believe you may be referring to a $50 Best Buy gift card offer we had for purchasing two appliances totaling $999 and up. 


I would be delighted to take a closer look at this to see what may be going on with this offer. Please see that I am sending you a private message to gather some additional information. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 


Tasha|Social Media Specialist | Best Buy® Corporate
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