07-06-2021 05:56 AM
Where did ny certificate go ?
4/19/2021 Best Buy Purchase amount $1,437.74 points Accrued 674
07-06-2021 05:18 PM
Good evening, billyinhudsonfl,
Thank you for taking the time to reconnect with us on the forum.
There's a good chance the $10 certificate has expired if it was issued back on 5/4. A certificate comprised of the points you're awarded for eligible purchases will generally be valid for about 60 days. I've lost a couple certificates over the years to those dreaded expiration dates with each one having felt like a missed opportunity. Just imagining what I could've done with those certificates would make me feel sad. It doesn't matter if a reward certificate is worth $5 or $100, as any amount of money we can keep in our pocket is a good feeling. Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll take a closer look at your rewards account to find out exactly what happened to your certificate.