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New Member
Posts: 1
Registered: ‎04-21-2022

Cardmember offer gone after account merge

I merged my accounts yesterday because there was 2 accounts created in my name. I was looking on the app and noticed that an offer that I had activated a couple of weeks ago is no longer showing. I would like to verify that it is still active. It was the "spend $1,500 outside of best buy using your best buy card for a $50 certificate in April" offer. I just want to make sure that the merge didn't cause me to lose this offer, and that it is still working as it should be. I'm concerned because I do not see it on my current offer page in the app. Thank you.
Social Media Specialist
Posts: 24
Registered: ‎10-12-2021

Re: Cardmember offer gone after account merge

Hello, Nschouten8 


Thanks for connecting with us. As someone who loves to take advantage of great offers, I can understand wanting to make sure you are still working towards this active offer. 


I would love to take a further look into your concern and see how I may be able to help you. 


Please private message me using the blue link next to my signature with the following information.


  • Full Name
  • Email
  • Phone Number

Kind Regards,

Mark|Social Media Specialist | Best Buy® Corporate
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