05-16-2021 08:27 PM
05-17-2021 10:50 AM
Thank you for reaching back out to us on our forum for support. I'm thrilled to learn you received a mystery offer to your email, and 10% off an item is a pretty sweet deal. I hate to hear you've run into issues redeeming this on an eligible item, and I'm happy to do what I can to help now.
To start, please send me a private message including your full name, email, phone number, and the link to the item you're looking to purchase on our BestBuy.com site. You can find the blue option to message me to the right of my name below.
All the best,