Points, Policies & Certificates

[Larry47591]

I have not received my bonus 10% Offer I was sent in an email on august 7th. I place an order august 10 with my card for 2508.82 that posted to my card on august 11.

I contacted citibank said to contact best buy

Thanks

[AndrewB-BBY Social Media Specialist · Accepted solution]

Good afternoon, Larry47591,

Welcome back to our community forums. Getting bonus points is always great, I'd be glad to help you get this sorted out. 

I'd like to start out by taking a look at this purchase and your account history. I will be sending you a private message shortly with some more details. You can check your inbox by clicking the orange envelope in the top right of your screen.

I look forward to hearing back from you.