Points, Policies & Certificates

[user12345678999]

cant create new account

Just gives me the "Sorry, there was a problem creating your account.
Please review your info and try again." again and again no matter what i change, name, phone number, different browser.

[user12345678999]

Just gives me the "Sorry, there was a problem creating your account.
Please review your info and try again." again and again no matter what i change, name, phone number, different browser.

[Allison-BBY Social Media Specialist]

Hey, user12345678999, and welcome to our online community!

Thank you for posting on our forum for support. I hate to hear you may be having issues creating a My Best Buy account. Is it possible you already have an account using the information you're entering?

Please send me a private message including your full name, email, and phone number so I can take a closer look at this in our system.

Best,