Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎05-18-2021

Cant Create new account

I've seen a lot of posts like this, and I am currently running into the same issue, I've bought stuff in the past, and used my phone number for reciepts, but don't have an account, now I want to make an account and it is throwing errors. I've tried forgot my password, nothing. It just says there's something wrong with my input in the create account page, doesn't work when trying through google either.

All the responses I've seen have just been, private message me and I'll take care of it, so I figured I'd post here.

Posts: 8,685
Topics: 365
Kudos: 108
Blog Posts: 0
Solutions: 551
Registered: ‎10-10-2012

Re: Cant Create new account

Greetings, Bonkahe, and welcome to the Best Buy forum,

 

With the option to checkout as guest checkout, logging into an account isn't a necessity; however, if you're a member of our rewards program, then you would need to a BestBuy.com account in-order to access any points or certificates that might be available.  It can also help you to keep track of purchases you make, as long as they are attached to your rewards account.

 

Have you ever had a BestBuy.com account with us? If so, then that could potentially prevent you from being able to create a new account.  Even if a prior account is no longer active, our system may recognize that the email address you're trying to use is already being used.  Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll see what I can do to help get you logged in.

 

Name

Phone #
Mailing address

Email address

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎05-18-2021

Re: Cant Create new account

So, I copied and pasted your name phone # and mailing address text into a private message, the private message treated the font styling on that text as not allowed html tags, removed it, told me to review and send again, BUT FOR SOME REASON decided to treat that as a message to you, so when I hit submit again it gave me the error "You have reached the limit for number of private messages that you can send for now. Please try again later.", MY GOD, your software is out of date, horribly clunky, and badly in need of redesign, I am a asp.net full stack developer and I can see so many issues with this system I cannot even begin, I will wait out your timeout period and send you a private message as soon as your system allows it.
Posts: 8,685
Topics: 365
Kudos: 108
Blog Posts: 0
Solutions: 551
Registered: ‎10-10-2012

Re: Cant Create new account

Thank you for sending a private message with your details. I'll review your profile and reply shortly, and to read a private message, you'll just want to click on the envelope icon at the top of the page.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!