01-21-2021 02:31 PM
Good afternoon, CJ27__,
Thank you for stopping by our community forums. My Best Buy accounts offer quite a few benefits so I'm sure you're eager to create one! I appreciate you letting us know about this error and would be happy to see how I can best assist you.
There are a few troubleshooting steps we recommend including clearing your browser's cache and cookies. Which browser are you using? Do you use a VPN or ad-blocker? If so, I would recommend disabling these as they can cause problems when trying to log in.
Please let me know if you still have trouble creating an account so I can look into alternate solutions!
01-21-2021 02:51 PM
Got it, CJ27__,
I appreciate you getting back to me. With that in mind, I'd like to make sure there isn't a problem on our end that is causing this error.
I will need a couple more details so I can begin to look into this for you. Can you please send me a private message that includes your:
You can send a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.
01-22-2021 09:36 AM
Thank you! We can see the private message you sent and will reply shortly, and to read a private message, just click on the envelope icon at the top of the page.