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Registered: ‎08-04-2021

Cannot create BestBuy account

Hi team,


I cannot create a bestbuy account from an international number.I keep recieving the error "Sorry, something went wrong. Please try again."


Could someone please assist in this issue.


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Registered: ‎10-10-2012

Re: Cannot create BestBuy account

Hi, arvindanand,

Thank you for taking the time to register for the forum and connect with us!


You may not know it but you've actually solved your own issue.  You'd need a U.S. based phone number in-order to create a and rewards account, as they're intended for use by U.S. residents.  There are a couple options though if you live internationally.  First, you can place an order on while checking out as a guest and have it shipped to a U.S. address, which would work if you have any friends or family members in the U.S., as they could then ship the order to you.


Second, you can place an order on while checking out as a guest and set it up to be picked up at one of our U.S. stores.  That option would work if you have any future plans to visit the U.S.  You can also setup an order to be picked up at a store and designate a friend or family member as someone approved to pick-up the order for you.  I've included a link below so you can read over those international options in additional detail.  Let us know if you have any other questions.


International Orders


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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