03-17-2022 10:37 AM
Hello, I've been trying to create a Best Buy account for the past few days, but it fails everytime. I get this error message:
Sorry, there was a problem creating your account.
Please review your info and try again.
It also says I need to enter a valid phone number, but the phone number I currently use does not work. It's an American phone number and I don't remember creating any Best Buy accounts under my name before, though I did sign up for a membership in-store with my number so that might be causing the problem. How can I fix this?
Solved! Go to Solution.
03-17-2022 10:40 AM
EDIT: Tested a few things, such as diabling all adblockers. None of it worked. I don't use a VPN, I use an ethernet connection. Latest Internet Explorer, Windows 10.
03-17-2022 10:45 AM
Hello, AnMLe,
Thanks for joining us here on the community forums. Although, I wish it were under better circumstances. Having a Best Buy account comes with great perks, so I understand your concern when you can't make an account. I would love to look into this issue and help any way I can. To continue, please private message me with your:
Full name
Phone number
Email address
Thanks,
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