Points, Policies & Certificates

[maximillian]

Due to your current political stance I will no longer purchase from your company.  You remain silent for 4 years during lots of lies but now want to silence one side of the political isle.  That's your choice.  My choice is to no longer give you my money.  Please cancel my membership.  

[Allison-BBY Social Media Specialist]

Hello, maximillian,

Thanks for reaching back out to us on our forum for support with your account. While we'd hate to see you leave our rewards program, I'm able to provide you with more information about this and assist as necessary. 

I’ll be sending you a private message momentarily with more details, which you’ll be able to read by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

Regards,

[maximillian]

It is unacceptable and probably illegal that warranties are lost.  If that is your position then BB should refund me th unused portion of my extended warranties. 

I am really sad to see BB has changed so drastically and it is a loss that I won't be buying from you again.  I used to buy tech gear from you and avoided Amazon.  But alas, you are no differnet than those who you side with. Fortunately there's competition and I am taking my business elsewhere.

[Allison-BBY Social Media Specialist]

maximillian,

I appreciate you sharing your continued concerns. To clarify, Geek Squad Protection plans and warranties are not cancelled following a My Best Buy membership cancellation. You will simply lose the ability to view your plans through your login information. Best Buy stores can still look up any plans you may have with your contact information.

If you'd like to discuss your membership cancellation further, please follow up through a private message in response to mine. I'm happy to share any further information you may need and assist as necessary.

All the best,