Points, Policies & Certificates

[divergentdan]

I made a down payment (10%) on a TV through a MDC. I have a remaining balance that is owed before I take delivery of the TV.

Can I apply reward certificates to the remaining balance?

[Allison-BBY Social Media Specialist · Accepted solution]

Hi, divergentdan, and welcome to our online community!

Thank you for posting on our forum for support. I'm happy to hear you're a My Best Buy member and have been able to take advantage of all the great perks and rewards available with the program. Based off the My Best Buy terms, the TV you mentioned may be considered a "Non-Qualifying Redemption," and it may be excluded from redemption of reward certificates. 

That said, I encourage you to visit your local Best Buy and see if they can process your reward certificate to pay your balance. If you have further questions or concerns please let us know here.

Regards,

[divergentdan]

Hi Allison, thanks for your reply. I see in the link you provided "certain premium major home appliances and home theater products" under non-qualifying redemptions. I will check with my MDC System Designer.

Thanks.

[Allison-BBY Social Media Specialist]

divergentdan,

You're welcome! If you have any additional questions or concerns after working with your local store, please let us know here.

Always happy to help,