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Posts: 1
Registered: ‎03-19-2022

Can't report Best Buy reward points an unexpected error occured

Greetings,

My best buy account is missing some of the purchases I have previously made. When I try to add them using the report missing points page, I get the following error:

 

"An unexpected error occurred"

 

Can someone please help me add these points, thank you in advance!

 

Posts: 66
Topics: 3
Kudos: 23
Solutions: 7
Registered: ‎11-08-2021

Re: Can't report Best Buy reward points an unexpected error occured

Hello, Monchi2022, 

 

Thanks for reaching out to us on Best Buy Forums. As a huge fan of our My Best Buy Rewards program, I can certainly understand wanting to ensure you receive your points. I would be happy to look into this further for you. In order to begin, please send a private message via the blue button to the right of my name including your full name, phone number, and email address.

 

Regards,

 

Phoenix|Social Media Specialist | Best Buy® Corporate
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