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Posts: 1
Registered: ‎02-15-2021

Can't create an account

I can't create a best buy account and keep getting "Sorry, there was a problem creating your account.
Please review your info and try again.


I have tried multiple emails. Not sure what the problem is.

Posts: 1,808
Topics: 91
Kudos: 288
Solutions: 95
Registered: ‎11-23-2018

Re: Can't create an account

Hi, karterkf!

Thanks for joining our online community and posting on our forum for support. I hate to hear about the issues you're running into when creating or logging into an account. We definitely want to make sure you're able to earn rewards and make purchases with a My Best Buy account, so I'm happy to do what I can to assist.


Here are a few articles that may help:

How to Reset Your Password

Having trouble logging into your My Best Buy/ account?


If you're still unable to create an account or log in after reviewing these, please send me a private message including your full name, email, and phone number so I can look into this further. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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