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Posts: 1
Registered: ‎02-08-2021

Can't create account

I'm having problems creating a bestbuy account. It simply says "sorry there was a problem creating your account."


I do have a bestbuy member ID from a store appliance purchase, but that didn't help with creating an account.


What do I need to do  to create an account?




Posts: 1,852
Topics: 92
Kudos: 299
Solutions: 99
Registered: ‎11-23-2018

Re: Can't create account

Hi, Kenny!

Thanks for joining our online community and posting for support with your account. I've located your private message to our team as well, and I’ll be sending you a response in just a bit. You'll be able to read my message from your inbox by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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