Points, Policies & Certificates

[kendama1]

I'm having problems creating a bestbuy account. It simply says "sorry there was a problem creating your account."

I do have a bestbuy member ID from a store appliance purchase, but that didn't help with creating an account.

What do I need to do  to create an account?

Thanks,

Kenny

[kendama1]

I'm having problems creating a bestbuy account. It simply says "sorry there was a problem creating your account."

I do have a bestbuy member ID from a store appliance purchase, but that didn't help with creating an account.

What do I need to do  to create an account?

Thanks,

Kenny

[Allison-BBY Social Media Specialist]

Hi, Kenny!

Thanks for joining our online community and posting for support with your account. I've located your private message to our team as well, and I’ll be sending you a response in just a bit. You'll be able to read my message from your inbox by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

Happy to help,