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Posts: 1
Registered: ‎11-27-2020

Can't create account on

I'm trying to create an account on but after completion it simply tells me that something was incorrect and I should review the info I entered.


As far as I can tell, eveything seems fine, other than entering a best buy member ID, but it states that it's optional during account creation and I don't have one to begin with.

Posts: 6,100
Topics: 212
Kudos: 403
Solutions: 306
Registered: ‎08-21-2017

Re: Can't create account on

Hi there, SIG96,


Welcome to our community forums. I appreciate you taking the time to reach out to us. It's strange to hear that you are receiving this error and I'd be glad to take a closer look into this.


Since you don't already have a My Best Buy account I'd like to take a closer look at the information you are providing to create an account. I'll be sending you a private message to gather a bit more information shortly.


You can check your inbox by clicking the orange envelope in the top right of your screen after logging into your forum account. I'll keep an eye out for your response. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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