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New Member
Posts: 1
Registered: ‎11-07-2021

Can't create a new account

When I attempt to create a new account using my email, it says 'Sorry, there was a problem creating your account.
Please review your info and try again.' 


Any help would be appreciated.

Posts: 1,664
Topics: 89
Kudos: 271
Solutions: 79
Registered: ‎11-23-2018

Re: Can't create a new account

Hey, LDigital!


Thanks for joining our online community and posting to our forum, although I hate to hear you may be having issues creating a My Best Buy account. We definitely want to see you enrolled in our program and earning rewards for your purchases! Are you using a non-English browser or a VPN? Sometimes that can create an issue.


Please send me a private message including your full name, email, and phone number so I can take a closer look at this in our system. You can find the blue option to do so to the right of my name below.


Allison|Social Media Specialist | Best Buy® Corporate
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