Points, Policies & Certificates

[danielmkim8]

I have tried on several different occasions to create an account but I get the error "Sorry, there was a problem creating your account. Please review your info and try again."

The email I am using doesn't have a Best Buy account associated with it and I have tried turning off any adblockers as well as different browsers.

[Allison-BBY Social Media Specialist]

Hey, danielmkim8, and welcome to our online community!

Thank you for posting on our forum for support. I hate to hear you may be having issues creating a My Best Buy account. We definitely want to see you enrolled in our program and earning rewards for your purchases! I'm happy to do what I can to help.

Please send me a private message including your full name, email, and phone number so I can take a closer look at this in our system. You can find the blue option to the right of my name below.

Best,