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Posts: 1
Registered: ‎12-23-2020

Can't create a account

When I try to log in with my e-mail it says there is no account associated with it. When I try to create an account with the same e-mail, I recieve this error:


Sorry, there was a problem creating your account.
Please review your info and try again.



Posts: 1,133
Topics: 52
Kudos: 216
Solutions: 45
Registered: ‎11-23-2018

Re: Can't create a account

Hey, javierluiscresp, and welcome to our online community!


Thank you for posting on our forum for support. We'd hate to have you miss out on earning rewards through a My Best Buy account, so I'm happy to assist with the login issue you're seeing.


To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.



Allison|Social Media Specialist | Best Buy® Corporate
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