11-01-2022 12:58 PM
Hello, I've been trying to create a Best Buy account, but it fails everytime. I get this error message:
Sorry, something went wrong. Please try again.
I use a mexican phone number i don't know if that's the problem. I don't remember creating any Best Buy accounts under my name before, How can I fix this?
I disabled all adblockers. None of it worked. I don't use a VPN, I tried in Google Chrome and Microsoft Edge in both my laptop and my phone.
11-01-2022 02:25 PM
Welcome to the Best Buy Forums!
I appreciate you taking the time to write to us regarding creating an account with us. From what you have mentioned, you don't have a US number, which I'd like to see how I can assist. In order to help you, please send me a private message by clicking the blue button next to my signature with the following details:
Your full name
City and state where you are located
También hablo español. I look forward to hearing back from you.