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Posts: 3
Registered: ‎12-03-2020

Can't add receipt to My Best Buy Account for Points..Keep receiving Error! Help

I typed in the customer PIN number and receipt total in multiple times but it keeps erring out. How can I have this purchase added to my account?

 

Thanks in advance.

Posts: 3,069
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Registered: ‎10-19-2017

Re: Can't add receipt to My Best Buy Account for Points..Keep receiving Error! Help

Hello, thorissr,

 

Welcome back to our forums!

 

I appreciate you taking the time to reach out to us regarding your purchase. I would be reaching out to someone if this were happening to me. I’m happy to see how I can help. 

 

Please, send me a private message with your full name, phone number, e-mail address, and the Customer Service PIN off your receipt. To send it click on the blue "Private Message" button next to my signature. I look forward to hearing back from you.

 

Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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