02-20-2019 09:17 PM
I'm trying to get in to my account but it is wanting to verify by either e-mail or text. I've tried both options, but I never recieve a code to verify my account.
02-21-2019 09:25 AM
Welcome to the forum and thank you for reaching out to us regarding your verification troubles. Logging into BestBuy.com should be a simple task, even if you have to reset your password. We may occasionally ask you to verify your account which helps keep it secure. With that said, I'm sorry you're having difficulties receiving the email or text to do so.
This generally stems from duplicate, mismatched, or outdated information on our end. I would be happy to review this further with you, so I am sending you a private message. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page.