Points, Policies & Certificates

[batmanshady]

This is what showed up on my BestBuy account using the BestBuy Visa card. I’m also an elite member.

Gas Stations Bonus (additional 2%)
Amount: $529.29
Points: 217

Grocery bonus (additional 1%)
Amount: $13.99
Points: 0

2% of $529.29 shouldn’t be 217 points. That’s not even $5.
And 1% of $13.99 shouldn’t be 0.

Am I doing something wrong here?

[AllisonS-BBY Social Media Specialist]

Hey, batmanshady!

Welcome to our forums! 

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Thanks,