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Posts: 16
Registered: ‎09-22-2017

Can I apply 10% off single item birthday offer to an existing preorder?

I have a 10% birthday offer I would like to use on an item but the item is a preorder for a game.  The game is currently out of stock for preorder so I can't cancel the order to apply the 10% off offer.  Is there a way to apply this 10% off to the preorder that I have placed?  Again, since the item is now out of stock, if I cancel my preorder then I won't be able to place a new order for the item.  Thanks!

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Registered: ‎08-21-2017

Re: Can I apply 10% off single item birthday offer to an existing preorder?

[ Edited ]

Hi there, BradleyS,

 

Welcome back to our community forums. My birthday is coming up and I know I would want to make sure I take full advantage of the same coupon if I were in your shoes. I'd be happy to provide some more details. 

 

When making a purchase, it does need to be used at the time of purchase. We would be unable to add it to an order that has already been made or add it to an order after it has expired.

 

I hope I was able to clear this up for you! Please let me know if you have more questions I can help with.

 

 

AndrewB|Social Media Specialist | Best Buy® Corporate
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