01-04-2021 10:19 AM
Hello, Budokahn, and welcome to our online community!
Thanks for reaching out to us here on our forum for support. There are many perks associated with being a My Best Buy member, as you know, and receiving birthday coupons is one of them. I hate to hear you may be running into issues redeeming these, though. I'm happy to take a look at your account and see what might be going on.
To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.