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Posts: 1
Registered: ‎02-19-2022

Big In store purchase Not showing in account purchases

Me and my wife made a big in store purchase today and it is not showing up in my best buy account purchase history since it is going to be delivered and kind of need to schedule when it will be delivered. We also just signed up for the total tech thing today as well. Any of the schedule links in the emails they sent me are dead links and just send me to the home page. This is the only best buy account I have ever had as well.

Posts: 187
Topics: 6
Kudos: 39
Solutions: 21
Registered: ‎11-08-2021

Re: Big In store purchase Not showing in account purchases

Hey, silverserpent7!

Welcome to our forums!

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.




Allison|Social Media Specialist | Best Buy® Corporate
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