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Posts: 1
Registered: ‎01-31-2021

Best buy reward certificates weren't applied at store

I just found out I have $40 rewards certificates that expired two days ago. I had not used them because I thought they were applied to a recent transaction and so they were already used as far as I understood, but the cashier must not have applied them. these rewards were automatically generated from my past purchases. I'm really hoping that they aren't gone. If I could use them now on a phone case it would be a big relief because money is very tight these days and I need my phone for work.

Posts: 1,810
Topics: 91
Kudos: 291
Solutions: 95
Registered: ‎11-23-2018

Re: Best buy reward certificates weren't applied at store

Hi, HeshNeedsCandy, and welcome to our online community!

Thank you for posting on our forum for support. I know I'd be bummed if I missed out on redeeming a reward, so I'm happy to check in on your certificate status for you. I'm hoping I can provide any additional assistance you may need as well.


To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.


Expired My Best Buy™ Reward Certificates FAQ


Allison|Social Media Specialist | Best Buy® Corporate
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