07-01-2018 05:02 PM
07-03-2018 11:13 AM
Good morning and welcome jmrangeles,
Thank you for being a My Best Buy member! It would be exciting to be planning out a purchase, but pretty disappointing to find you’ve just missed your window to redeem a reward certificate.
We are typically unable to extend the period in which a certificate may be redeemed, even if it hasn’t expired yet. Under our My Best Buy Program Terms, they’re typically valid for 60 days from issuance. For more information, you may wish to review the article below.
I would be happy to review your membership with you though, so please see that I am sending you a private message. Keep an eye on the envelope icon in the top right corner of the page for my message shortly!