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New Member
Posts: 4
Registered: ‎05-27-2017

Best Buy Reward Points were not refunded to my account

[ Edited ]



On June 30, I purchased the Avengers Infinity War 4K steelbook and Forrest Gump  on 4K. I used $55 worth of rewards points for my purchase and I only had to pay $4.35 out of pocket. My order number is {removed per forum guidelines}. I ended up returning Forrest Gump a few days later as I changed my mind. The CS person told me that the rewards points would return to my account. But it has been two full months since then and the points have not been returned. I should have another $20 worth of rewards point in my account associated with the email {removed per forum guidelines}. Please fix this. Thank you!