05-02-2019 01:03 PM
If I sign up for the best buy credit card, purchase something, and then had to return the item, what happens to that 10% back in rewards promotion? Does it apply to my next purchase, since I had to return the first item? Or is it gone?
05-02-2019 01:47 PM
Good Afternoon, KelVin85,
Welcome to our community! Making your first purchase with your Best Buy Credit Card is very exciting. I’m sorry to hear that you might’ve had to return it or are considering to do so. I’d be happy to address your question regarding your 10% Back in Points offer.
The offer details share the 10% only applies to a purchase during the first use of your Best Buy Credit Card and that purchase would need to occur within 14 days of being approved for that card. Our FAQ here regarding our 10% Back in Points shares in the event of a return or exchange is processed our system may not recognize the very first purchase as such if any sort of modification is processed after the fact. That would include a return, exchange, or price match. You wouldn’t be able to apply that offer to a future purchase if you had returned your first purchase. Let us know if you have any other questions!