Points, Policies & Certificates

[Ardrid]

I was recently approved for a Best Buy Visa credit card and was emailed a single use 10% off coupon when paying with my new credit card.. Unfortunately, every item (games, movies, appliances, computer hardware, etc.) I attempt to purchase results in an error message saying that the items in my cart are ineligible. What's going on with this coupon?

[JasonT-BBY Social Media Specialist · Accepted solution]

Hello, Ardrid.

Welcome to the Best Buy Forums!

I appreciate you taking the time to write us regarding your refund. I would be reaching out to someone if I was experiencing the same thing.

I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with the order number or Customer Service PIN, your full name, phone number, e-mail address, and store you visited. I look forward to hearing from you.

Regards,