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Posts: 1
Registered: ‎03-22-2019

BIRTHDAY CERTIFICATES*?

Hey I on my bestbuy app on my iPhone and my turn on notifications are on and I never checked my inbox and never got any notifications about any mesahhes alerts etc that where sent on inbox. I have a 10% coupon birthday certificate and my birthday was this December and I never got notified about it and now I wanna use it and it doesn’t let me because it expired!*
Can u guys please help me out I wanna finish this big purchase and wanna use my 10% coupon that I never got notified on and never knew existed until now.
Posts: 3,224
Topics: 25
Kudos: 333
Solutions: 191
Registered: ‎11-29-2016

Re: BIRTHDAY CERTIFICATES*?

Hello, idekkkkkkkkkkk,

 

Welcome to our forums, and happy belated birthday!  As it sounds like you’re aware, we do have a 10% bonus coupon that is sent to My Best Buy™ members that have linked their birthday to their account.  These coupons aren’t guaranteed, as they’ll be sent to members at random.

 

Once these birthday coupons have expired, we’ll be unable to reactivate them or reissue them to you.  I realize this may not have been the answer you were hoping for, and I apologize for any further disappointment this news may bring.  With that said, I recommend keeping an eye on your email inbox or notifications on your phone for any birthday coupons that might be sent your way next year.

 

Regards,

SeanM|Social Media Specialist | Best Buy® Corporate
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