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Posts: 2
Registered: ‎05-03-2019

April customer appreciation completion?

I activated and participated in the customer appreciation promotion which was from roughly 4/21 to 4/30.  I believe I met the criteria.  When will this be processed?  I have a purchase I would like to make and have been waiting for this.


Thanks

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Registered: ‎10-10-2012

Re: April customer appreciation completion?

Hello, jay_fillion,

 

Welcome to the Best Buy forum!

 

We did send out a Customer Appreciation offer to select members back in April offering a $10 bonus certificate for spending $100 outside of Best Buy with their My Best Buy™ Visa card.  That offer was valid from 4/21 - 4/30, and just another reason why I need to get a Visa card.  The email you received with the appreciation offer should have included an expected time frame for fulfillment, which is generally 2 to 4 weeks after spending the required amount.  If you received an email, clicked the "Activate" button, and spent the required $100 outside of Best Buy using your Visa, then the $10 bonus certificate should post to your rewards account within about 4 weeks.

 

If for some reason the $10 bonus certificate has not posted to your rewards account after a full 4 weeks, then please do not hesitate to send me a private message and I will see what I can do to further assist.  A private message can be sent by first logging into the forum and then clicking on the blue button in my signature that just so happens to be labeled "Private Message."  I would just ask that you include your name, phone #, and email address.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎05-03-2019

Re: April customer appreciation completion?

Thank you for the reply.   I decided to go ahead and purchase it.  Sadly because I waited the item has been sold out and is no longer available.

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Posts: 8,508
Topics: 358
Kudos: 183
Blog Posts: 0
Solutions: 530
Registered: ‎10-10-2012

Re: April customer appreciation completion?

Feel free to send a private message my way if the bonus certificate has not posted after four weeks, and I will see what I can do to further assist.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!