12-11-2020 05:42 AM
12-11-2020 10:36 AM
Good morning, AP2021, and welcome to the Best Buy forum,
The points and certificates awarded as part of our rewards program can certainly come in handy when trying to save a dollar or two, and during the holiday season, when most people are purchasing more, points and certificates can play an even bigger role than normal. I can understand having questions about your rewards account if it appears purchases aren't being awarded points, and after a quick peek, I can see why purchases are being awarded zero points. It actually has to do with your current employment. I'm going to send you a private message shortly so I can go over those details with you in greater detail, and you can read private messages by clicking on the envelope icon at the top of the page.