10-19-2022 10:15 PM
10-20-2022 08:46 AM
Welcome to the Best Buy Forums. We appreciate you reaching out and bringing this to our attention, I understand how important it is to use those hard earned reward points and save money on purchases, I would also feel the same way on wanting this fixed as soon as possible. That said, I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number and email address? You can click on "Private Message" right next to my signature. Thank you and I hope to hear from you soon.