Points, Policies & Certificates

[ghoover]

I need some help. I have called in, Been transferred 15 times and looped back through the same departments. 

I am trying to log into my account. The same account you guys sent this email telling me that everything is setup and working. 

I type in the email and password and it says its going to send a verification code. It never comes. I have requested the code over and over. Have tried from several different computers. I have checked all my email boxes to make sure it wasn’t getting lost in junk or spam. I have sent emails from several different accounts to the {removed per forum guidelines} to make sure it was working. All is good OTHER than I can not get this code from you guys to access my account. I have tried calling and can not get anywhere with phone support. 

Please get me in touch with someone who can help me access this account

Thanks 

Grayson {removed per forum guidelines

On Dec 30, 2020, at 2:37 PM, TaxExemptValidation {removed per forum guidelines}> wrote:

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Hello,

Congratulations! Your tax exemption certificate has been approved and your Best Buy Tax Exempt Customer Account is ready for use. To obtain your account information, log into your My Best Buy Business Account. to retrieve your 10 digit Tax Exempt Customer Account Number. You will also find a printable barcode that can be scanned at our front lanes when purchasing in-store.

Please note you must be logged into your account and will be required to apply your Tax Exempt Customer Account Number to your purchase if you wish to purchase tax-exempt on BestBuy.com.

Should you have any questions regarding your account, please reference your {removed per forum guidelines}.

Thank you,

Best Buy's Tax Exempt Customer Team

[Derek-BBY Retired: Senior Social Media Specialist]

Good evening, Grayson,

Thank you for taking the time to register for the forum and connect with us!

While logging into an online account isn't necessary when placing an order on BestBuy.com, you would need to login to access your My Best Buy rewards account and any points or certificates that might be available.  It's also easier to keep track of purchases when they are attached to a rewards account.  I probably login to my own rewards account every other day just out of habit to make sure nothing is missing.

If you were recently approved for a Tax-Exempt account with Best Buy, then you may have been setup with a business account, and if that is the case, then you may need to reach out to our Best Buy for Business (BBFB) team, as our access to those accounts is very limited.  Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll see what I can do to help.

Name

Phone #
Mailing address
Email address

Having trouble logging into your My Best Buy/BestBuy.com account?

Best Wishes,