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Registered: ‎06-10-2020

Account Information

I'd like to change the name on my account to my actual name.
Posts: 8,598
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Registered: ‎10-10-2012

Re: Account Information

Greetings, vlzcyn, and welcome to the Best Buy forum,


I won't ever say it's a bad idea for our members to make sure the details tied to their rewards account are accurate, as it can help prevent potential verification issues when attaching a purchase for points or picking up an order.  My wife had to update her own rewards account a few years ago after we got married and she legally changed her last name.  The option to change/update the name tied to a rewards account isn't one you will find on; however, that is something I can help with.


There are a handful of situations that allow for us to make changes to the name tied to a rewards account, such as a simple misspelling or legal change. Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll see what I can do to further assist.


Phone #
Email address


How do I update my My Best Buy™ information?

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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