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Posts: 1
Registered: ‎04-19-2019

Account History and rewards show nothing,.

Check a few times this  week and  my total  Purchase history and rewards  is gone.


Thought it might be a glitch after a updated. Can i Get some help on this? anybody else  experence this ?

Posts: 4,908
Topics: 147
Kudos: 371
Solutions: 225
Registered: ‎08-21-2017

Re: Account History and rewards show nothing,.

Hello, junkiemart,


Welcome to our community forums and thank you for reaching out to us regarding your My Best Buy account. As an avid user of this program myself I know I would be surprised to find my purchase history missing. I would be happy to check in to this to see what's going on. I'd like to take a deeper look at your account. Can you please send me a private message with your:


Full name

Email address

Phone number


To send me a private message please click the blue button at the bottom of my post across from my name. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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