Points, Policies & Certificates

[Rayjj]

Hi, I received a $75 email certificate for using best Buy card for 5x $50 purchases,My 18 digit Cert. number was not recognized when trying to make a purchase at bestbuy.com. The certificate is good until Mar 6.

 Any help would be appreciated,

  Thank You, 

[Phoenix-BBY Retired: Social Media Specialist · Accepted solution]

Hello, Rayjj, 

Thanks for reaching out to us on Best Buy Forums. As a fellow My Best Buy Rewards member, I can understand the feeling when a certificate does not seem to be working. I would be happy to look into this further for you. To begin, please send a private message via the blue button to the right of my name including your full name, phone number, and email address. 

Regards,