10-06-2020 01:41 PM
I currently have digital rewards certificate for $50 that will expire in just five days on Oct 11. I earned it through a credit card promo for shopping outside of Best Buy. My intent was to use this certificate towards a Playstation 5 console pre-order, which I have been unable get because of limited supply. Is it possible to extend or re-issue the certificate so that I may have more time to use it?
Thanks for your time.
10-08-2020 10:46 AM
Good morning, DeafMuteProdigy,
Welcome back to our community forums. I'm currently trying to decide if I want to get one of the new gaming consoles and I know I would want to use a certificate on my order if I were in your shoes. I would be glad to give you some more details about My Best Buy certificates.
Once a certificate has been issues, the expiration date is unable to be modified or extended. Generally, certificates are available for use for 60 days but some promotional certificates are valid for 30 days after they have been issued. I would recommend using this certificate prior to it expiring as we will be unable to reissue it.
Please let me know if you have more questions I can assist you with!