04-20-2020 04:39 PM
I received an email offer that if I made 5 purchases of $20 or more outside of Best Buy between 2/1 and 2/29 using my Best Buy Visa card, I would receive a $50.00 reward certificate. I made the purchases, and all five posted to my card within the correct dates. I have checked my account regularly, but I never received the certificate. How do I look into this? Please advise. Thank you for your help.
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04-21-2020 01:37 PM
Welcome back to the forum, and thank you for connecting regarding your outside spending offer to spend $20 or more five times to receive a $50 certificate. This is a fantastic offer to participate in, so I would be keeping a close eye on my account to if I had participated.
As you may be aware, outside spending offers can take 2-4 weeks to post after qualifying or the offer ending. As this offer concluded at the end of February, I would imagine you should be seeing the certificate by now. I would be happy to take a closer look at this with you, so please keep an eye on your inbox in the top right corner of the page for my private message.