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Valued Member
Posts: 53
Registered: ‎11-05-2015

$5 in My Best Buy® Rewards for How to Train Your Dragon: The Hidden World not working.

I recently received an email stating that I could get $5 in rewards (It'll be awarded mid June) if I order How to Train Your Dragon: The Hidden World through the BestBuy.Com Website.

 

Copy and paste of the email

Let’s try this again. Special offer: Get $5 in rewards with select purchase.

$5 in My Best Buy® Rewards when you buy How to Train Your Dragon: The Hidden World 

 

When I click the link to activate the offer, I am taken to another page that says

(Copy and paste)

Thank you for opting in!

 

Purchase any copy of How to Train Your Dragon: The Hidden World between 5/21/19 and 6/1/19 and receive an extra $5 in My Best Buy® Rewards*.

 

Bonus reward of 250 points will be deposited into your My Best Buy account between 6/8/19-6/14/19. Limit 2 rewards per customer.

 

*Offer valid 5/21/19–6/1/19. Must click to opt-in. Purchase any physical copy of How to Train Your Dragon: The Hidden World on Blu-Ray, DVD, or 4K Ultra HD Blu-Ray between 5/21/19 and 6/1/19 and receive $5 in My Best Buy bonus rewards (250 points). Bonus reward deposited into Member’s My Best Buy account between 6/8/19 and 6/14/19. Offer void if qualifying product is returned. Limit 2 bonus rewards per customer. Offer valid for select My Best Buy Members only.

 

However, when I click the shop now link, I am told

Hmmm, we didn't find anything for "movies-how-to-train-your-dragon-the-hidden-world"

 

I have however since ordered the item in question, and want to make sure I will be awarded the $5 for purchasing the movie.

 

Thank you.

Posts: 8,285
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Registered: ‎10-10-2012

Re: $5 in My Best Buy® Rewards for How to Train Your Dragon: The Hidden World not working.

Hello again, Jiryn

 

Thank you for taking the time to reconnect with us on the forum. Smiley Happy

 

I am a fan of all the How to Train your Dragons movies, including the newest one.  I would definitely recommend it!  If you are a fan too, then why not pick-up a copy and get a few bonus points.  We do currently have a promotion offering select members the chance to earn 250 points when they purchase a copy of How to Train your Dragon: The Hidden World.  The offer is valid from 5/21 - 6/1, and it can generally take up to 20 days for points to officially post.

 

With that having been said, it was confirmed last week that the link in the email we originally sent out to select members was broken, and a new email with a new link was sent out sometime later that afternoon.  Did you receive a second email?  Please double check any spam or junk folders you may have, and feel free to send me a  private message, by clicking on the blue button in my signature, if for some reason you did not receive a second email with the bonus offer.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Valued Member
Posts: 53
Registered: ‎11-05-2015

Re: $5 in My Best Buy® Rewards for How to Train Your Dragon: The Hidden World not working.

I had already order the movie though, when the link didn't work I decided to order it and post here to make sure I got the points.
Valued Member
Posts: 53
Registered: ‎11-05-2015

Re: $5 in My Best Buy® Rewards for How to Train Your Dragon: The Hidden World not working.

Also, love the series!
Which is why this deal made me jump on it!
Posts: 8,285
Topics: 347
Kudos: 109
Blog Posts: 0
Solutions: 495
Registered: ‎10-10-2012

Re: $5 in My Best Buy® Rewards for How to Train Your Dragon: The Hidden World not working.

The "Activate" button in the second email would need to have been clicked prior to purchasing your copy in-order for the bonus points to be awarded.  Let's take a closer look at your rewards account, shall we?  I am going to send you a private message shortly, which you can read by clicking on the envelope icon at the top of the page.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Valued Member
Posts: 53
Registered: ‎11-05-2015

Re: $5 in My Best Buy® Rewards for How to Train Your Dragon: The Hidden World not working.

Reply sent!
I didn't know there was a PM limit and had to delete all my pms first sending you the info requested!
Posts: 8,285
Topics: 347
Kudos: 109
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Solutions: 495
Registered: ‎10-10-2012

Re: $5 in My Best Buy® Rewards for How to Train Your Dragon: The Hidden World not working.

 

I will reply to your private message shortly.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!