04-15-2020 11:18 AM
I signed up for a Best Buy Credit Card promotion where if I spend $300 outside of Best Buy within a certain time frame, a $30 reward credit would be issued to my account. I received a $10 reward, not a $30 reward.
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04-17-2020 11:44 AM
Hi there, ppete14,
Welcome to the forum, and thank you for registering to reach out regarding your outside spending offer on your My Best Buy Visa! Receiving the rewards from using your Visa outside of Best Buy is always exciting to begin with, but these promotional offers make it even more so. I'm glad to hear you participated in this offer, though I understand the rewards credited have left you a bit mystified.
Generally speaking, outside spending offers take a 2-4 weeks to post after you qualify or the offer ends. Provided the offer was activated, if applicable, you would want to keep an eye out on your account for the certificate. I would be delighted to take a look at things though to see what may be going on, so please keep an eye on your inbox in the top right corner of the page for my private message.