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Posts: 5
Registered: ‎04-19-2018

250,000 Best Buy Points

Hello. So I know Best Buy is sending out the mystery certificates that start at 5 dollars however when I open the Mystery Gift Certificate page on the app it says that my reward is the 250,000 Best Buy points and gives me a number to call to verify and confirm. My thing is that since I never win anything like this I'm very sceptical if this is real or an error or some kind of glitch. Is anyone else getting this message? Is it a default message that everyone sees? Any help would be awesome thanks.
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Registered: ‎10-10-2012

Re: 250,000 Best Buy Points

Good afternoon kmzero1987,


Smiley Surprised Holy cow!  I could not even begin to imagine having received a Mystery Certificate worth $5,000.  Not sure how I would even spend that much.  You might want to think about buying a lottery ticket.  We did recently send out Mystery Certificates to a random selection of members worth anywhere from $5 up to $5,000.  Those lucky enough to have received one of the Mystery Certificates worth $5,000 would be redirected to a separate website after clicking the activate button in their email where they would be asked to call a specific phone number to verify that they did in-fact win.


If you have received an email with a Mystery Certificate and are redirected to a separate website after clicking activate that says your Mystery Certificate is worth 250,000 points, then I would strongly suggest that you call the phone number on the website to verify.  We are unable to confirm the value of the Mystery Certificates, so you would need to call that phone number.  Please feel free to send me a private message if you have any other questions, by clicking on the blue button in my signature, as I am always more than happy help.


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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