10-05-2020 01:39 PM
10-07-2020 01:21 PM
Thanks for reaching back out to us on our forum for support with your reward certificate. I also want to thank you for being an Elite Plus member with us!
When referring to My Best Buy certificates, they're usually credited in just a few days. As it sounds like you've read, promotional certificates are intended to be one-time use coupons. No points are awarded for these certificates, so when the points are credited for most certificates, there is nothing to be returned for promotional ones. For more details, you're welcome to read this forum post:
If you have any further questions or concerns please let us know.