01-21-2021 12:43 PM
01-21-2021 03:19 PM
Thanks for reaching out to us on the Forums! I'm sorry to hear that you were having issues getting into your account, and I'd be happy to take a closer look into this and see what I can do to help.
You mentioned that someone else had ordered an item from your account, so I am glad that you changed the password to keep your information secure. I'd like to take a closer look into this as well!
Please send us a private message with your full name, email, and phone number and I can get started.
|Meg|Social Media Specialist | Best Buy® Corporate|
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