Points, Policies & Certificates

[mhatt]

I, like so many others, have not received the bonus offer that was promised for signing up for a Best Buy card and making $100 in purchases before February 13th. I have been told by two different chat agents that the matter would be resolved in a matter of days, but so far there has been no resolution.

[AaronG-BBY Social Media Specialist]

Hello,

Welcome to our forums!

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address
• Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for. Please know, as of March 20, the Best Buy Forums will be decommissioned. Our team will be available to provide support through our Facebook, Twitter, and Instagram accounts. In the future, you can also visit us at BestBuy.com/support for assistance. We look forward to assisting you through these platforms!

Regards,