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New Member
Posts: 1
Registered: ‎08-02-2021

10% off certificate: It looks like you're not eligible for this offer

I regularly get emailed coupons/offers but often I get the following message when I try to use them from my account (the one associated with the email I received):

  • It looks like you're not eligible for this offer

 

I'm trying to use a 10% off certificate that came in on July 29th & getting that same message. I already placed an order a couple of days ago without the coupon because I was in a hurry but I'd like to use the offer on my next order. It's extremely frustrating. Would appreciate some help. Thanks!

Member
Posts: 11
Registered: ‎01-05-2012

Re: 10% off certificate: It looks like you're not eligible for this offer

Derek,

 

I am having this same issue.  Would you be able to look into it for me?

 

Thanks!

Posts: 109
Topics: 1
Kudos: 24
Solutions: 14
Registered: ‎10-19-2020

Re: 10% off certificate: It looks like you're not eligible for this offer

Good morning, rogXue!

 

Thanks for taking the time to reach out about this! I'm all about using every deal and promotion I possibly can. So, I can relate to the confusion of something like this not functioning properly. That being said, I would be more than happy to look into this with you to see what's going on. To get started, could you please reach out to me directly via Private Message and verify your full name, phone number and email address?

 

From there, we should be able to dive in and get the ball rolling. I look forward to hearing back from you!

Caleb H|Social Media Specialist | Best Buy® Corporate
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